Terms of Service

By accessing and using the nasIQ Support System ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

nasIQ Support System is an AI-powered IT support platform that provides:

• Automated issue analysis and resolution suggestions
• Chat-based support interactions
• Escalation to human support agents when needed
• File and media upload capabilities for issue diagnosis
• Integration with ticketing systems (Jira)

As a user of the Service, you agree to:

• Provide accurate and truthful information
• Use the Service only for legitimate IT support purposes
• Not upload malicious content or attempt to compromise the system
• Respect the intellectual property rights of the Service
• Not attempt to reverse engineer or exploit the AI system

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

The Service is provided "as is" without any warranties, express or implied. We do not guarantee that:

• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, secure, or error-free
• The AI-generated solutions will always be accurate or complete
• Any defects in the Service will be corrected

The Service and its original content, features, and functionality are and will remain the exclusive property of nasIQ Support System and its licensors. The Service is protected by copyright, trademark, and other laws.

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

If you have any questions about these Terms of Service, please contact us at: